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Advanced Technical Account Manager

Check Point Software Technologies

Dallas · remote · Full-time

Check Point Software Technologies

Build a strong relationship with our customers and become their trusted advisor on how to best leverage their investmentBecome the main point of contact for technical services deliveryTake full ownership of your accounts by providing leadership and ensuring customer’s best interest takes priorityDevelop a deep understanding of customer’s technical environment, primary pain points, and all business challengesAdvise customers by providing technical information, guidance, and supportLead customer projects when customer is implementing new devices or features, upgrade existing environment, or perform health check and optimization workIdentify service opportunities for the sales/account teamProactively monitor customer’s environment to prevent major issues and assist support teams on any active problemsProvide reports and proactive communication regularly to the customer, sales/account teams, and managementManage multiple projects from different customers and manage your own schedule to meet Check Point’s ATAM requirements Check Point experience requiredStrong ability to prioritize work and deliver resultsStrong leadership skills to portray expertise in order to influence teams across the organization to achieve desired customer outcomesExcellent written and verbal communication skills; the ability to clearly articulate technical issues to both technical and non-technical audiences and to explain the impact in business terms8+ years of experience with IP based networks, network design, and security productsStrong TCP/IP understanding and knowledge of Network Security is preferredExperience with several different operating systems: including Linux and Unix- basedExtensive troubleshooting experience requiredExperience with Check Point products preferredStrong VSX and Provider-1 (MDS) experience preferredCustomer oriented and post-sales experience with direct face to face serviceExperience with providing training is an advantageUp to 25% travelMust be eligible to work in the U.S. without sponsorship from an employer now or in the futureEOE M/F/Veterans/Disabled All your information will be kept confidential according to EEO guidelines. At Check Point, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation. Our prevention-first approach safeguards hybrid networks, cloud environments, digital workspaces, and AI systems, stopping attacks before they happen. This is where innovation meets real-world impact. You’ll help customers across industries operate with confidence in a rapidly changing digital world, working alongside smart, curious people who take ownership, challenge assumptions, and solve complex problems. We’re proud to be recognized by TIME, Newsweek, and Forbes for excellence and workplace culture. What really sets Check Point apart is the opportunity to grow, contribute, and help companies navigate their AI transformation securely. If you’re excited to work at the forefront of AI-driven security on a global scale, this is the place to do it.

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