Welo Global
We are looking for experienced language professionals to support an ongoing project focused on reviewing and refining Arabic (UAE) customer service content. This role involves improving machine-translated materials to ensure accuracy, natural language, and alignment with project guidelines. What you’ll do Edit and review machine-translated customer service content with a high level of accuracy and consistency. Evaluate MT output quality and apply severity ratings when required, following project guidelines. Produce high-quality human translations as reference data for model training and quality evaluation. Follow provided style guides, tone rules, and terminology requirements. Identify and report recurring MT quality issues and batch-level trends. Project details Language: Arabic (UAE) Content type: Customer service content (general) Project duration: Ongoing This role involves intermittent work, with tasks assigned on an ad hoc basis throughout the year depending on client needs. Volumes and timing may vary. Hourly rate: $22.69 Requirements: Native proficiency in Arabic (UAE) and strong English skills Experience in translation, localization, or translation quality review Strong attention to detail and a quality-focused mindset Ability to work independently in an online environment Previous experience working in a TMS is a plus Successful completion of required assessments