Assist World
Requirements: ● Previous experience in healthcare administration, medical reception, clinicaladministration, medical customer support, or a similar environment● Training or practical knowledge of medical terminology is essential● Excellent written English and strong written communication skills● Strong attention to detail and organisational skills● Comfortable communicating professionally with healthcare professionals via email● Able to understand customer issues, identify what is required, and take appropriateaction● Comfortable working independently and managing multiple priorities● Strong computer literacy and confidence learning new technology● A proactive, solutions-focused approach Desirable: ● Experience working with hospitals, clinics, physicians, nurses, or other healthcareprofessionals● Previous experience in a remote administrative or customer support role● Experience working within a technology or SaaS environment● Familiarity with Slack, Notion, or similar collaboration tools● Experience supporting customers with software or technology products The Ideal Candidate: We're looking for someone who combines healthcare knowledge with strong administrative and communication skills.You don't need to be a nurse or medical professional, but you should have enough familiarity with medical terminology to confidently communicate with clinical customers.You'll also be joining a fast-paced startup environment, so we're looking for someone who is adaptable, tech-savvy, curious, and excited about working with new technology.Most importantly, you should be someone who takes ownership, communicates clearly, and genuinely enjoys helping customers.