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Mr D - Data Integration Team Leader

takealot.com

Cape Town · Western Cape · onsite

takealot.com

<p><a href="https://www.mrdfood.com/"><strong>Mr D</strong></a><strong>, </strong>a division of takealot.com, is looking for a highly talented <strong>Data Integration Team Leader</strong>&nbsp;to join our team in Cape Town.</p> <p>We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us!&nbsp;</p> <p><strong>Think you’ve been challenged before? Think again!</strong></p> <ul> <li><strong>Scale</strong>: Show the millions of Mr D customers what you can do&nbsp;</li> <li><strong>Learn</strong>: We work with the best of the best, and then some.&nbsp;</li> <li><strong>Grow</strong>: Expand your career in the fast-growing Takealot Group: takealot.com, Superbalist.com and Mr D. We like to promote from within: Here’s your chance.</li> </ul> <p><strong>This position reports to the Data Integration Manager.</strong></p> <p><strong>Your responsibilities will include:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Managing of national partner relationship, catalogue requirements and queries</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You will have a good understanding of Mr D's integration practices and systems</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ensuring that the productivity targets for onboarding of new partners are met as per internal service level agreements.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Identify and escalate potential system and process improvements.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Identify and escalate problem areas, trends and training opportunities to the appropriate stakeholder/s</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Manage your team’s through regular performance discussions and coaching.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Liaise with internal departments to solve partner queries and escalate partner-facing challenges to the relevant stakeholders</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Assess any service failure and identify the root cause and take appropriate action to ensure similar failures are avoided</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead a team of 20 + and optimally manage all staffing needs, productivity, and quality</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Manage all Internal and external partner services complaints</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ensure company policies and procedures are communicated to the team, managing and resolving people-related problems, including but not limited to resolving employees conflict of interest and absenteeism.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Manage and maintain a highly focused and motivated team</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Daily query management resolution</span></li> </ul> <p><strong>Attributes required:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Passionate about teamwork</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Responsible and Accountable</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent verbal and written communication skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Leadership skills – display the qualities of a leader and set a good example</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong interpersonal skills and the ability to work as an effective team member and leader</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Problem-solving skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Analytical skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Attention to detail and accuracy in a high-pressure environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to prioritize workloads</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to work independently but also be a team player across teams</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Must be computer literate in MS office packages</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Must be computer literate in G Suite packages</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be project orientated</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Must be able to work overtime when required</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">An enthusiasm for food</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Willingness to support the greater Mr D team to achieve its aspirational goals</span></li> </ul> <p><strong>Qualifications &amp; Experience:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">3+ years experience in a data-focused operational environment.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Matric</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A relevant tertiary qualification</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">1+ year/s experience in supervising a team of 12 or more team members would be beneficial</span></li> </ul> <p><strong>Let’s talk about life @ Mr D</strong></p> <ul> <li><strong>The power is in your hands</strong>: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.</li> <li><strong>No doors</strong>: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.</li> <li><strong>Online Learning</strong>: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy and more.</li> <li><strong>Good times</strong>: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).</li> <li><strong>Birthday leave</strong>: Cake Day all the way. Enjoy your day off - you deserve it.&nbsp;</li> <li><strong>Help when you need it most</strong>: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.&nbsp;</li> <li><strong>Free parking: </strong>No more 5km fun runs to your desk (unless you want to).&nbsp;</li> </ul> <p><strong>Like what you see?&nbsp;</strong></p> <p>If you meet the above you are an <strong>Extraordinary Mind. </strong>Apply today!!</p> <p><em>Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference</em></p>

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