Role summary
The Quality Assurance (QA) Agent is responsible for monitoring and assessing the quality of inbound and outbound customer interactions. This role ensures that agents meet performance standards and comply with company policies, while identifying areas for improvement.
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SalesExcelAIUI
- LOCATION
- Cape Town, Western Cape
- WORK MODE
- On-site
- JOB TYPE
- Full-time
- POSTED
- Sep 21, 2026
- CLOSING
- Oct 21, 2026
Source: Job Mail Public Jobs