Role summary
The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and…
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ExcelAIUI
- LOCATION
- Johannesburg, Gauteng
- WORK MODE
- On-site
- JOB TYPE
- Full-time
- POSTED
- Sep 21, 2026
- CLOSING
- Oct 22, 2026
Source: Job Mail Public Jobs